William Howard Slattery MD

Everything went smoothly and everyone was very professional.

Thank you for providing options that were not provided during another visit with another doctor.

It was a wonderful experience. I didn't have nothing negative to say. I enjoyed my interaction with the nurse and the doctor. Thank you so much.

I am happy with how my appointment worked out.

The staff is all very kind, and Dr. Slattery is a great, attentive doctor. However I was incredibly disappointed in the wait time. My appointment was scheduled at 2:15pm and I arrived on time, however I did not see the doctor until almost 4pm. On a weekday I schedule appointments out very carefully for work, and waiting nearly 2 hours to see the ENT for ~15min is not acceptable to me.

Dr Slattery was great Very professional I feel very confident in him

Everything was perfect.

Waited 1 1/2 hours to be seen by Dr Slattery for max 10 mins. The time w Dr S was fine-did all he needed to do. But the wait was crazy long. Also they scheduled me for 1.30pm hearing test which was done before 2pm but my Dr S appt was not until 2.30pm ( didn't get seen until almost 4pm)

I was very happy with my experience and with Dr. Slattery.

Dr.Slattery is an amazing doctor!

I love the customer service that I received from entering the office with the staff at the front desk. I wanted to give special recognition to (name removed), who really worked with myself and my primary office to get my referral and codes and things. She went beyond that, even though it was not her era, but their era. I love the nurse practitioner that took me in and also the clerk that brought me to the room and the doctor I truly love. My ear exam was something that I had never experienced before and I was really happy with my experience and I felt so comfortable.

As long as I have choice to make it will always be House !

I think William Slattery is terrific. I think (name removed) was terrific, but I also think you guys should start doing your own homework in other ways, rather than asking people all these questions. But that being said, I very much appreciate House Clinic, and I'm glad you're there, and I'm glad you have the people that you do.

The doctor was excellent. Both the audiologists and the ear specialist, the doctors were excellent, So, I'm pleased with the doctors' service, the examination, and everything they did for me as a patient. It was excellent, very satisfactory. That's all my comment. Thank you. Thank you.

I was impressed with (name removed). She heard my concern and gave me an appointment within the week. She emailed me to make sure I received her email about my appointment. Both the providers treated me with respect. However I was nervous walking to my car and will valet next time. There are a lot of unhoused people on the street.

The front desk staff is rude. Always.

Security guards were friendly, too

Hi, my name is Dr. (PHI removed). I was seen by Dr. Slattery last Friday, a week ago today. Appointment went well. I'd seen him before many years ago. Appointment with him was great. The thing that concerned me the most was the callback I got from the PHI office with a woman, I believe her name was(name removed). Probably calling from a call center. She called me and asked me if I wanted to reschedule, create a surgical appointment time with a different physician, one who I had not seen, and set up the surgical dates for him. When I contacted her back saying that I had never seen that physician, that I saw

Very professional

I arrived at 3:45 PM but wasn't seen by the doctor until 6:00 PM. I was asked to do an unscheduled audiology test, and there was confusion about whether I was even on the schedule. There was poor communication throughout, long wait times, and I felt forgotten at one point. Overall, the experience was frustrating and disorganized.

Excellent experience. Dr and Fellow were outstanding

Dr. Slattery, the other physicians and the people in his office are flat out amazing. They are what keeps me coming back to PIH. What is very difficult is the supporting organization. It took months for PIH to be able to correctly get me a referral for a MRI that was to be done out of the area. There's a bit of a break down at that level.

Appreciate doctor and staff responsiveness

The online check-in was great, and then when I got there, they were very welcoming and courteous, very spacious waiting room, clean. The resident that saw me first cleaned out my ear, explained everything that was going on, what he was looking at, and allowed me to take pictures I had actually never seen in my ears. I had a surgery on my left ear, and then I had, or need a surgery on my right, rather. So it was just helpful to explain everything he was doing, what he was looking at, what each part was. So it was very comforting and great. So I appreciate it.

I felt very comfortable

Will always try to get in to see Dr Slattery. Wish he would go to Bakersfield. HE IS THE BEST and i have complete trust in him! Even if it takes me 4 to 5 hours to get there.

The office staff at the location when we went there was wonderful, but the people that I spoke with to try to schedule an appointment, it was very difficult. Thank you.

Two thumbs up!

I was very happy with the treatment I got, except that they kept me waiting in the reception area for hours after my scheduled appointment until I was taken. Scheduling is off.

Dr Slattery has been amazing ? Hes kind and informative and has helped me tremendously with my recent surgeries and understanding the medical procedures. I am grateful for him!

Great Staff... and Dr Slattery is a wonderful Doctor

It's challenging to feel confident about my situation with the information and communication provided by the doctor.

Absolutely the best!

He helped arrange a recommend CT scan the same day!

Dr explained procedure very well.

Your system on its call to me, my phone showed potential spam and I got upset temporarily. Like I do whenever I get spam calls. And but then it soon turned into a legitimate call regarding Dr. Slattery, who was fantastic. But you may want to look into changing or addressing that spam issue that seemingly was associated with your call.

Dr. Slattery and his team are awesome!

Dr. Slattery was patient as I explained my symptoms. He listened intently without interruption. He then examined my ears and made his suggestion about inserting a tube in my eardrum to remove the moisture behind the eardrum. He carefully explained the pros and cons (temporary hearing reduction) thoroughly to me. I decided to go ahead with the tube insertion. He explained each step of the procedure as I thrillingly watched on the monitor. I truly appreciated Dr. Slattery's skill and demeanor during the surgery. I am 100% satisfied with this office visit and inpatient surgery. Kudos to Dr. Slattery.

Everyone was wonderful, patient and caring. I'm glad I came to this healthcare facility.

Left feeling confident in diagnosis and treatment plan

Dr. Slattery is the best.

Every individual in the office was very attentive to us and showed consideration for our time and needs during the office visit.

I very much trust and value Dr. Slattery's opinion and medical care with his expertise in his field of Neuro-Otology, etc.

I had to wait for 50 minutes to see the first physician. And some of my questions, maybe he said it, I didn't understand. I am not sure. And I don't know where I'm standing. Do I have to come back or not? I appreciate it. They were very kind and nice to me. Thank you.

Yes, I didn't hear the first questions correctly, so I didn't punch in correctly. But I was most pleased with my visit with the doctor when I saw him on Thursday. And I would certainly be willing to recommend him to anyone. I felt so much better after I left his office. Thank you very much.

the rooms ( waiting room and exam room were extremely cold) I would say freezing other patients also complained

Dr. Slattery has been my ear specialist for many years, maybe 18, and I trust him exclusively. He does a very good job, he's very understanding, and yep, yep, I count on him. Great doctor, thank you.

Dr. Slattery, excellent doctor, very knowledgeable, excellent manners. I've seen him for a few years now. Great guy.

I had an 11am appointment but I was called in at 11:40.

I absolutely felt care, compassion and I felt reassured with Dr Slattery.

the doctor was very nice. Somewhat dismissive, since there is not much treatment for tinnitus. I am very disappointed

Parking Challenging

Everybody was very nice. It was very, very disorganized. It has been the last three times I've visited. But that's part of the problem. And Dr. Slattery, I believe he's an expert at what he does. He's probably a really great doctor, but he's very, he rushes. But that's it.

I have been a patient of Dr. Slattery's for almost 25 years. He's great. I trust him implicitly. And (name removed) at the front desk is wonderful. Great experience, this visit.

I am very thankful that I had the expertise of Dr. Slattery to help me with the existing problem with my ear. There is no better than Dr. Slattery and for me to be able to be there and to have him explain to me what my problem is and what can be done to fix it meant everything to me. Again, thank you for this chance to tell you how much I appreciate this wonderful doctor surgeon that you have. Thank you.

I believe Dr Slattery is one of the best physicians I've seen in many years. He is smart and I feel he actually cares about how I'm feeling and what I have to say. We've developed a nice relationship over the years and we can have a good conversation without wasting time. I don't love the drive to downtown LA but he is worth the honest care I receive.

Dr. Slattery is amazing. Best doctor ever.

They were very well organized, professional, how you recommend them.

I waited four hours for the doctor. I was told the next day he would call me. No call was made. I was told he was out of town for four or five days from now. I spoke to his fellow who had no idea what was going on. I was told that my report was sent to an audiologist who was going to get back to me today. I never heard from anyone. I asked for the doctor's report and the fellow was hesitant to send it to me. I was unable to identify the audiologist who reviewed my report.

Excellent service and excellent provider!

I saw Dr Slattery and he was great. I owe my life to him and the House Clinic staff. He removed a cancerous tumor out of my right ear. It was a life changing event but with his help I have learned to cope with my hearing loss and can do everything I did before my surgery. I am a singer and it took a while before I could sing with a band again. My feeling when their is the will there is a way to cope with all adversity. God Bless the House Clinic and Dr Slattery!!!!!! (name removed), my friends call me (PHI removed).

Dr. Slattery is one of the most professional doctors. He listened to me carefully. He answered all of my questions. I'm definitely going back to him. That clinic staff, they're all 10 out of 10. I appreciate it all. Thank you so much.

I was asked to fill out the same forms I had already filled out online when I arrived at the office. It was duplicitous and a waste of everybody's time and also a waste of paper.

Dr. Slattery is a fantastic doctor with a great bedside manner and I would recommend him to any one of my family and friends.

I like the PIH Health. They have been the answer to my ear problems.

Dr. Slattery is the best and his support staff are friendly and helpful.

This was an amazing medical experience. Professional from the front office to the Dr and back to the front desk. Whatever you are doing keep doing it.

Very informative!

He was very knowledgeable and he explained everything very simple

Dr Slattery is a wonderful doctor!

Very welcoming from the first call. Finally getting some answers from expert team members.

Dr. William Slattery is an excellent doctor and the other doctor came to clean the ears, did a perfect job. But from the secretarial and the front desk, I expected more to be more professional, more kinder, more polite, more open, and not for me to let them know about, hey, you forgot about me. When am I going to go in after two hours? And then they said, oh, okay, I'm just going to go check in.

Dr. Slattery is an outstanding physician. Trustworthy, knowledgeable and kind. PIH is very fortunate to have Dr. Slattery on staff.

Dr Slattery was terrific. He did a good job of listening to my concerns and explaining and answering my questions in thorough detail. He spent enough time with me to insure we left no item of concern unturned. Two challenges: 1. getting hold of scheduling personnel to make my appointment. Once I was finally able to speak with a person, it went smoothly. 2. There were also issues associated with receiving my records from my referring physician and I ended up having to hand carry all documentation with me.

The reception staff ( name removed) particularly are rude and condescending

When we arrived, the medical assistant told us that she did not have the records that were emailed from (PHI removed) ENT. It would have been nice to get that confirmation before we arrived, so that the doctor and the fellow had time to review the film and everything.

Courteous knowledgeable and respectful

Great service and guidance. Great annual visit. Thanks, Terry

Dr. Slattery is an excellent surgeon and his communication skills are helpful and appreciated.

Yes, I trust my doctor, but I'm not sure I fully understand exactly what happened to me and I had to come home and kind of Google it, try to answer some questions to myself. Otherwise, I do trust the doctor Slattery very much.

I was able to book an appointment fairly quickly with a cancellation and really appreciated quick scheduling in my appointment.

I had been trying to get in since late November finally got in Dr. Slattery was great but could not help me at this time so I will try again down the road

Dr. Slattery has been wonderful to my dad, (PHI removed), and no one else could have done as good a job. And he's given us wonderful attention, and I feel that he has kept my dad alive by cleaning out this cholesteatoma, and we just think he's tops. No one could have been better. Thank you.

Dr. Slattery and his entire staff, down to everybody at the front desk and the back office, treated me with care and respect and made a tough situation easier because they were so kind and professional and I found them to be very helpful and thoughtful and accommodating.

Overall, this was a very good experience taking care of my ear problem with ear surgery. My only suggestion would be that you would have a direct line to the house clinic rather than going through the PIH system with a whole bunch of buttons to press. It would be best to be able to go straight to the ear clinic rather than all of these menus when trying to call. Other than that, I think it was a pretty smooth experience and I appreciate it. Thanks a lot. Bye.

After visiting four ENTs, I finally got to the Healthier Institute, Dr. Slattery, that was so professional and it really concerns me that after two years it took for you, Optum, to approve this. And this is really upsetting because I have suffered for two years. So yes, they are the appropriate referral when you have any of these kinds of problems. Thank you.

Very professional. Very nice hearing specialist. Very nice office. 100% perfect. Thank you so much. Very professional. All 100%. Bye-bye.