Nathan D. Hinds OD

They're treating me well and respectfully and very helpful. I am blind. And the technician where I order my glasses help me out save me money. Tell me why not. He was very helpful and he saved me money. I was gonna pay extra if you came out land there now. He advised me not to because of my length are not as thick. They wouldn't make a difference so if that helped me out, save me money in my pocket. No other technician ever did that for me. They were just trying to get more money off of me and this guy really helped me out.

Dr. Hinds is very professional and caring.

Dr. Hinds is outstanding!!

Doctor was very professional

It would be nice if someone's able to help with paperwork and sometimes can't read it good.

Grateful for Dr. Hinds' patience, warmth, professionalism, and expertise-in light of substandard care I received from two PIH Health Lambert physicians. This medical issue has been a new one for me, and without Dr. Hinds' intervention in my care, I know that my condition would have worsened.

Dr. Hinds was very professional and explained everything very clearly. It was a very pleasant experience for me. The staff at the front desk were friendly and helpful.

The wait times are too long. I can understand it if someone is having their eyes dilated, but just to see an optometrist? I was promptly given the testing by the assistant or tech, and then had to sit and wait, and wait, and wait. And that office-which is usually filled to the brim-was mostly empty. My husband is thinking about just going to Costco to see their optometrist. Cheaper and faster.

Dr. Hinds and his staff were very professional. Dr. Hinds very clearly is a master of his profession. He knows his trade very well. He knew how to use the tools in his office with ease, and I like that he answered all my questions and mostly that I got the results that same day, which was very comforting and reassuring going into the new year. I'm very happy that I was seen there for my appointment and I look forward to seeing him again if the need arises.

Felt very comfortable and welcomed.

Keep up the good work, Scan. I love your plan. We'll stay with it another year. Thank you for your services.

Very nice

A very pleasant and comfortable visit .

Everyone was very courteous, helpful, and answered all my questions, helped with the wheelchair. I couldn't have asked for anything better. Thank you.

I like the Doctor. The tech that saw me before the doctor really rushed me in his exam. I like (name removed) the Lady who fits you for your glasses. Thank you .

Dr. Hinds was great. Although he's managing multiple patients, we don't have one-on-one time, obviously, as much as the nurses and the staff to support the patient, or in this case, my father. But I do want to say that the staff care was absolutely amazing. Their attitudes are all very pleasant and over the top happy. They look like they're in a place that they are happy to work. And that really is demonstrated by every single person that supported my father. So please do make a note of everyone, the nurses, nurses' assistants, etc., as they were through the roof, excellent. Bedside manner, their attitude, their character was amazing. The doctor, not a lot of exposure, mostly communicated to them. Therefore, that's why my responses were what they were in the questions that were asked. So consider reframing your questions because ?

Friendly and respectful

Dr. Hind is so sweet and compassionate

No complaints

Doctor was Great very professional

The doctor was very brief during the consultation and seemed to be in a hurry to leave the office.

Parking is tough and costly

Everyone was very pleasant

Dr. Hinds was very professional. He had a very soft demeanor, which was comforting when we're talking about looking in someone's eyes and explaining. He explained every time he started to do something new so that I could understand what he was doing. It was great. Good visit. I really appreciated him and his expertise. Would highly recommend him.

Dr. Hinds was very professional and kind. In my opinion he takes very good care of my eye vision.

Love Dr. Hinds. Explains everything so I understand.

Best first time experience. He explained in depth as I wanted. He was cheerful, professional, and reassuring. Having only one eye, I had many concerns. I want to continue my care with him even tho he is four times the difference in milage away from home.

Very pleasant visit

I was very pleased with the care that was provided for me.

Very friendly and professional staff.

I had some issues figuring out insurance, but once those were sorted, everything was extremely smooth. Dr. Nathan Hinds was very professional, very courteous. He was very gentle and made sure that I understood everything that I needed to understand. He was very clear in his communication and made me feel at ease.

The doctor was polite, took time to speak to us, and explained everything thoroughly. I accidentally pressed three somewhat, and it all should be four. I'm driving, and I should not even be taking this survey. But he was excellent, kind, just a beautiful experience. So thank you so much, and please thank him again, as we did as we exited the office. Thank you for your time.

Exam was thorough

Everything went well.

All staff are always very helpful and friendly

Thankful that they make room for you and squeeze you in when you need medical attention. Mrs. (PHI removed)

Hello, everybody. My name is (PHI removed), and I had a wonderful time with Dr. Nathan. I don't even recall his last name, but I really was top-notch, and you saw me within one or two days. I mean, who could ask for anything better? And he was very calming and put me at ease, and his staff was very, very nice, but good to all, everybody, they're just wonderful to be around. So that's about it, I can't say enough about not only the staff but the doctor this time. I'd like to make sure and I look forward to my appointment in November and I'm glad to see I get him again and I get to be around his wonderful staff. You guys take care, have a good one, be safe, I command it.

I given the appointment over a month ago for a 9:30 appointment and when I arrived at 9:25 the receptionist did not say that their records showed my appointment until 11:30. It was not until the nurse that saw me explained that our appointment was at 11:30. I told him that it was made over a month ago for 9:30 and there was no way I was wrong since I can't take time off work as easily and I made all the appointments as early as possible. He went above and beyond to see if the doctor could see me and he was able to get Dr. (name removed) my original doctor to see me. If it was not for this nurse I would have been there until 12. This office has not been the best at service as this is the second time something goes wrong.

Too bad doctor office dont care for scleral contact lens.

The doctor wished Dad a recent happy birthday (99 years) and Dad shared this with the family later that day. Thank you doctor for making Dad's day a pleasant one!

The Doctor was great. Very knowledgable, but did not recommended follow up with diagnosis. I had to fight to see neurologist and get MRI orders to follow up on sudden onset of doubled vision Only Glasses were prescribed. Despite being sent in from urgent care. 4th cranial nerve palsy to me,is,something requiring urgent follow up, he was great to,diagnose me But said nothing about further follow up which I had to do on my own.

Give the staff enough time to interact and get to know the patients.

Dr. Hinds was friendly, professional and cou

The Doctor seem like he wasn't in a good mood. Not very friendly this time, I didn't feel welcomed at all. He Didn't talk to me, he was very quiet, it felt awkward.

The nicest people ever. Very helpful. Explained everything. Wouldn't go anywhere else.

Dr. (name removed) is one of the kindest, caring, empathetic, professional, understanding doctors I have ever met. He took care of my physical needs and touched on my emotional issues with lightening speed. I am a better person for having met him. I am so fortunate to be under his care. God bless you Dr. (name removed).

Excellent and very professional

Very professional, friendly and thorough.

Everyone was really nice. It took almost two hours for the entire process. Thank you.

Very happy

Love all my PIH doctors..

I was not able to make my appointment with my regular provider. This was my first appointment with Dr. Hinds. However I was very pleased with my eye exam appointment.

Excellent visit for my daughter. Very helpful and explains things very well. 5 star service from Dr. Hinds. Thanks!

The receptionist and front office personnel were very involved with their friends & co-workers & each other to greet or respond in timely manner upon arrival. Once acknowledged, no further communication was made by reception or front office. The tech, I think (name removed), and Dr Hinds were terrific, which made up for unprofessional behavior by front desk personnel

I was satisfied with the visit I made to the doctor. He explained everything very well. He told me what was most convenient for me and I liked it a lot. Thank you.

I'm very impressed with the staff. They were exceptionally efficient and very well respected. Thank you very much.

Attention maravillosa

Everything was good. Nathan was perfect. And I was seen in a timely manner and able to get back out of the office quickly.

Dr. Hinds is very friendly and respectful. He explains everything very well. So happy he is my doctor.

Excellent service Dr Hines so patient and takes time explaining process of exam.

Dr. Hinds is very professional and a caring person. He is kind and spends time to listen to your concerns. He makes you feel like you are a person, not a number. I have recommended him to my friends and family members. CONGRATULATIONS, for having him on your staff at P.I.H. The girls in the office are also very kind.

This is an excellent group. Great work.

I was hurting for 5 days after procedure. Besides this Dr. does not know how to handle my eyes. The only Dr. Hinds knows my eyes very well and haven't had any trouble with my eyes.

You guys did very well on all the questions. However, there's a bit of a time wait, so I think they're overbooking Dr. Hinds. So, like, when you go, you have to wait probably 45 minutes, which everything else is great, but that's not great. Okay.

The wait time is too long The working staff is too tired

(name removed) was impressive. He was cordial, courteous, attentive connected so well with not only me, but I noticed with all patients. Dr. Hinds was very patient spoke in a manner that made you feel very comfortable and at ease. The office staff was very busy I must say, and the only detail which I feel in my opinion could show some improvement is when you walk in no one greets you! I signed in and I sat down. No one said we'll be right with you there was no follow up. I sat there until my name was called. This the only thing that I would consider to be a minor detail that deterred me from giving this office a 10 in the survey in all fairness again I repeat they were very busy but once contact was made, they were professional and very sweet

Dr Hinds and his team were very attentive, which made the experience pleasant overall. I was able to order my glasses and appreciated the team being so helpful.

Definitely need more budget screens. So that's the only thing I didn't like. I love the office. Everything's great. I just could not afford anything there. So I'll keep this for 3:30.

Yes, the service was very good, on time and everything was fine.

was disappointed that I was not able to have my eyes dilated because he said there wasn't enough time. And for me to try to go back to him to have my eyes dilated is an inconvenience because I have a husband who's bedridden. So that means I'm going to have to go back again. And I think that he should make his appointment so there is enough time to have my eyes dilated. The same thing happened with my son, Steven Aranda. He told him he had to go back to have his eyes dilated. So I think everything should be able to have time enough to have our eyes examined and also to have our eyes dilated so we don't have to keep going back. Thank you.

I was scheduled for an exam for glasses and contact fitting. When I came to my appointment, it was not marked that I was scheduled for a contact fitting as well, and I was unable to have the dilation exam for my eyes done the same day as my contact fitting because of time constraints. That was not relayed to me until after the contact fitting, and so I have to reschedule another visit for my dilatation.

For the moment everything is fine.

The provider and optical staff that assisted me were very thorough and kind. However, the reception staff are not very friendly and the wait time to see the provider was too long. My appointment time was 3:20 pm and I was not seen by the optometrist until after 4:00 pm. Scheduling needs to better manage appointments so people do not need to wait as long. Altogether, I was at the eye doctor for 2 hours for a routine annual eye exam.

Dr was consice, detailed and extremely helpful. I asked some specific medical questions that the average patient wouldn't. Dr Hinds? Answered with pleasure. Some Dr's get annoyed when you ask detailed question. Anyways, I liked him and appreciated his caring.

Well, yes. Yeah, I went there. The doctor was very nice. I have no complaints about the doctor. He was very nice, but the staff and you couldn't get, I wanted to get glasses, but I couldn't, it was, the wait was so long. He, I went in there and the person taking care of the, taking care of the lady trying, trying new glasses was still with that person and she was going to be with her a while longer. Then I asked the receptionist if I could go to another, facility to get my guy. I know you have other facilities where you could do that, where I wouldn't have to wait all day. And she said, oh, I'm busy with the other lady, the same lady that the other person was taking care of. So you had two people taking care of this one lady and so I just left. So I won't be buying glasses there. So that's why I went there for, to get glasses. So that was my feedback. Again, the doctor was very nice, but you need more help there.

I would like to make a recommendation. There's only one desk for measuring and showing the glasses. That took a little bit more time than I expected because there was a client before me. So that would be my only recommendation, but I was treated very well. Thank you.

The delay in getting seen during my visit was not due to time management issues, but because it appeared the previous patient had a more complicated issue that needed to be resolved. I am only aware of this because the patient was making calls to a relative in the waiting room in front of me.

Dr. Hinds was very nice and I would recommend him to all my friends and family. Thank You!

Professional and personal

Very pleased with Doctor Hinds

I truly appreciate Dr Hinds taking the time to explain everything to me. He is extremely polite and reassuring and a good listener as well!!

The doctor was very good. It was his assistant who had to do the eyeglass prescription. I thought he was really terrible. I had no confidence in him at all. And he only showed me one flame that I could even afford. And I know there were more than that there. But he was really bad. The doctor was very good. That staff member, I really didn't like him. Thank you.

There have been some changes in vision lately. Dr. Hinds' explanation and advice were very good. The replacement lenses should be an improvement.

Everyone was courteous and professional.

My appointment was at 10:30 am and upon asking the other patients in the waiting room we realized that 3 of us had appointments at 10:30 am with Dr. Hinds. I don't think that's okay. I love the doctor and I love the staff but I arrived at 10:15 am and I left by 11:45 am and I didn't have time to even look for glasses because I had to leave. I had to make an appointment for another day to come back and look at glasses.

Awesome

(Two names removed), and Dr Hinds were very respectful. They were also kind. I didn't feel rushed to choose new frames for new glasses. The wait is always on the long side in this office. So many people are seen daily. The waiting area always seems crowded. But I am always treated with respect when I am there.

(Name removed) that worked with me to order glasses after Dr. Hind's examination was outstanding!

Everyone was perfectly wonderful, kind, helpful, I love going there because everyone is so delightful and extremely helpful, very kind, very knowledgeable and lots of fun??????????????

If you are very authentic, you will do the same thing. You will have a good one.

Everyone in the office was very nice. Mr. Hinds was extremely nice. I felt very comfortable with him. I trust him and I would definitely recommend him to my family and friends.

Overall, it was pretty good. Very clean and pleasant. My appt time was 9:00 and I arrived 15 minutes early as suggested. However, the wait time to actually get to see the doctor was very long. I waited about 20 minutes to see an assistant who does the pre-exam etc. I waited another 20-25 minutes before I actually saw the doctor.

Yes, Dr. Hinds is a, I have to say, is one of the most well- mannered doctors that I've ever met. Very kind, very well- mannered, very professional. Just, listens to what you have to say, asks you to do whatever you need to do to examine the eyes. Again, just very, considering my age at 85, I hurt here and hurt there, my neck, my back, everything. So, and I had a headache that day. But very, very professional and very attentive. Yes, I would gladly recommend him. I've gone to him before and I will continue to go to him as long as I can. And the staff there as well, Kenya, the rest of the girls there, they're just extremely well- mannered. They treat you with kindness and professionality. And I just really, it was a good experience.

Despite, the number of patients to be seen on a daily basis, Dr Hinds, did an excellent examination and explanation of findings.

Hello, thank you very much from my doctor, Nathan yesterday, he was very careful and he was very polite. The point for me, he was listening very, very careful to patient. My pleasure, Dr. Nathan is best doctor in PIH Health because he give point to the patient and he knows his job best. Yesterday was first time I saw him and I visited him in La Mirada. God bless him, my pleasure. God bless Dr. Nathan, my pleasure. Thank you very much. Bye-bye.

everything was fine good service.

Pleasant staff...very patient with me when picking out a new pair of glasses cuz I take forever.

This was my 1st visit to the Eye Care Center and Dr. Hinds was so kind and patient. The staff was also just as kind and trully felt very comfortable with the office visit...thank you.

Dr. Hinds and the staff were great! Would recommend to anyone!

Everyone seemed very professional and courteous.

Dr Hinds and his staff were very professional, nice , friendly and knowledgeable

Sign posted to expect 30 to 90 minute wait. A good idea for the most part because if you had to wait just because at least you're aware. Things seem to move along.

His whole office is very pleasant. They are friendly and listen to you. The dr explains exactly what he is doing.

Excellent Doctor and personal

Friendly and knowledgeable providers

Dr Hinds has a very soothing voice with a great bedside manner. He inspires confidence with care for my vision.

Visit satisfactry and succesfull.

Dr. Hinds is so professional and courteous. He explains everything he is going to do in detail. 10 out of 10!

The young man that helped me pick out glasses was very pleasant, did a very good job. I was very happy with him. He explained things very well to me. I was disappointed that so many of the things weren't covered anymore that had been covered in the past. But that's life, so can't complain. I could qualify for a new pair of frames, so I guess that's the most important thing is I didn't have to pay for them. Thank you. Goodbye.

Always a pleasure to come here!!! The one in Santa Fe Springs is closer but their customer service sucks! So I drive to La mirada because of the service they have

This office much nicer than going to the hospital since parking is free.

It was great the staff was very friendly and very patient

excellent service. also very patient. its a special virtue in a physician who takes time to listen...especially with seniors. there are sadly to say some physicians are irritated with senior patients.

Dr. Hinds was professional, kind and answered the questions I asked. So grateful that I got to see him so soon. The staff were polite and helpful. Thank you.

Great office great dr answered all my concerns. Great guy

Everything was perfect for my visit. I'm an elder person and Dr. Nathan was so patient and explained everything so nice. I really appreciated everyone there. Thank you.

Dr. Nathan was just as sweet as he could be and he relaxed us and we're older women and we had a wonderful time there and we had excellent care and selecting our glasses. We very appreciate every one of you. Thank you.

Great care, long wait time. Upon arrival, I was told the wait time was 1.5hrs.

Great customer service

Hello? The receptionist did not attend to me properly. I was waiting for more than an hour to be called in and there is an error somewhere. The staff, they canceled my appointment and indicated no show, but I signed the sign sheet and the time that I arrived, I arrived at 2:15 and my appointment is 2:30 and I sat there until 4 o'clock waiting to be called until I approached them and asked what happened. They showed that I was

I am never disappointed with my visit to Dr. Hinds office, both him and his staff are always friendly and professional in helping me with all eyecare needs. Thank You!

Just over all a very good experience. Very pleased with the visit.

I would like to appreciate the opticians who helped me make choices with my prescription glasses and shades., (name removed) most especially. She knows her stuff and she's very knowledgeable and her input is very wise. She gave me good and practical suggestions. I appreciate it very much (name removed). (Name removed) is equally sincere and helpful. Thank you everyone!!!

Very well organized and friendly staff.

Excellent !

I am completely grateful to Dr. and the entire staff. They treated me with respect and were very professional. And I have already recommended him to my son, (name removed), and my daughter-in-law. Thank you so much.

All good, thanks .

Dr. Hinds' office took my call immediately and set my appointment immediately after what I experienced. And I appreciate them taking me that day and referred me to a specialist in regards to my blurriness of my right eye. And I was grateful that they accepted to see me that day.

Actually, my name is (PHI removed), and the gentleman that provided the service when I went into the optometrist's office, he actually was the first person to ever go through stuff with details. He put it in layman's terms. He made me feel really comfortable, and I really appreciated that. This was probably the best optometrist appointment I've had. So yeah, great job.

Excellent

Everyone on your staff that I have come in contact with are really attentive, most pleasant, easy to speak with and understand. And I appreciate it. Thank you.

I was very happy with the doctor's care of me. My only complaint is that I had originally scheduled a dilation of my eyes and paid a $15 copay. I also needed to see someone about glasses I had previously purchased and was told by the customer service person to come a little bit early to be able to take care of that. When I got there, all they did was look at my glass prescription and the doctor reexamined my prescription. I did not get the eyes dilated. I don't know why I paid a copay.

The eye doctor and (name removed) was very kind and patient.

Friendly staff. Dr. Hinds is very professional and caring.

My appointment was for 10:00 I arrived early. Was seen by a female and did the eye tests . Was asked to sit back in the lobby about 10:03 . Then waited and waited until just before 11:00 to see eye doctor. When asked to sit in lobby I was told it would be 20 minutes. It was not , he seen another patient before me . Never told it was going to take that long and no apology about bringing late

Really liked Dr Hinds

Dr Hinds is an awesome doctor

The provider provides excellent patient care. I feel that the staff seemed very disconnected. The front desk clerk was on her cellphone while I waited for her to acknowledge us. Also, the back office assistant seemed bothered that we were there for both contacts and glasses. She was not courteous and really handled our interaction like it was strictly business. In the past, the back office assistant is so helpful and made suggestions about glasses that we would be interested about. Although it was not a horrible experience, it definitely lacked quality. Patient care from the staff. We both felt like it was noticeably different than our past experiences.

This was the first time I saw Dr. Hinds - I really liked him. He was friendly and kind and he took the time to answer my questions.

Everyone in this office is great. (name removed) got me all set up prior to seeing the doctor. She was wonderful. I had never met Dr. Hinds and he was awesome also. He was professional, but friendly and helpful too. (Name removed) took care of getting me set up with contacts. She is great too. Love this whole office!

Staff and doctor very courteous and patient and friendly.

The Staff at PIH Optometrist are very knowledgeable in there profession. The only thing is I had to wait about 45min to see the Optometrist. Thank you to the staff

I am very frustrated by the diffulty finding a parking space at PIH Health Hospital Whittier

It was a good visit

The doctor who treated me treated me very professionally. I am very happy with him, thank you very much.

Dr. Hinds is a great optometrist. Answered my questions. Spent as much time as I needed. Would highly recommend him.

It was an extremely good experience. Everyone was very helpful and everything was accomplished that was necessary. We like PIH.