Byron S. Alberty DPM

Didn't explain anything just requested labs no explanation

Everyone was very nice Dr. Byron is great.

The doctor was very good. He listened to everything I had to say, provided very good answers, was very patient, and spent a good amount of time.

Yeah, I had an appointment scheduled and when I got there, they took me in the room and when they took me in the room, the nurse gives me a paper and says you have to reschedule to do your nails. I said, what do you mean? I came all this way and now you're sending me home. She says, yeah. So I asked for an office manager. They never gave me one. The doctor came in, trimmed my nails half fast, and that was it. I'm very disappointed.

very likable person

Hi, I'm very proud of Dr. Byron Alberty. He's a fantastic foot doctor. He's working on a foot problem now and surgery is his last course of action, so he's really trying his best and I appreciate that. So thanks for giving me. Bye-bye.

Dr. Alberty is the absolute best at making you feel comfortable. The procedure was painful, but he makes you feel so comfortable.

I appreciated the way Dr. Alberty explained everything to me. Thank you.

Byron was the most knowledgeable optometrist that I've had look at my eyes. I was fortunate to get the information he had to offer regarding the health of my eyes and it opened my knowledge to a greater understanding of where I'm at with my eyes. Thanks, Byron.

Dr. Alberty was very kind and professional. He answered my questions and provided me with some advice as to what I could do or didn't want to do

Initial intake staff very friendly and efficient.

All the employees at my visit was kind and respectful. I accidentally left my phone in the doctor's office. I realized phone was missing an hour later.then I returned to the office and asked if a lost phone was turned in today . The receptionist asked me a couple of questions then handed over my phone. I was instantly relieved.

Doctor and staff were very friendly

The staff is very attentive.

Very competent

When you make an appointment for what you need, and they tell you no, that you have to do something else first, they should explain that from the moment you make the appointment so it's easier for you and for the person who's going to be seen, my mom, for example. Because of that, we had to make two appointments.

I made an appointment to have my feet cast for orthotics. I was told by staff at the end of my visit that they don't do orthotics at the end of the year. I misunderstood the doctor as he said he would do the casting but that my insurance would charge me for next year. The nurse was rude and told me that they are done for the year casting. When I asked the doctor about it, he rudely stated that he couldn't do the casting and he never said he could. I told him I must have misunderstood him but he turned red with anger and then walked out mid conversation very rudely as if I was a child. I would have never gone to the appointment if I was informed of not being able to get orthotics. A total waste of time. I feel the doctor and his staff need some training in customer service and courtesy. Horrible experience and very rude.

I have seen Dr. Alberty numerus times and each time I am treated with the upmost respect and professionalism. I will continue to go with his office for all my foot needs.

A very good doctor. Listened to whatever I had to say and had a lot of patience. Thank you.

Dr. Alberty and staff are very professional knowledgeable helpful kind patient hardworking friendly and trustworthy. He did an excellent job on my toe. And he answered all my questions. I trust him and staff with my health.

Yes, my name is (PHI removed) and the time was really good. The people were really good. The doctor was okay except for he didn't kind of, I don't know, listen to my, what I said about my outside of my feet, the way they were hurting when I made turns. He didn't remark on it. And then he left the room without saying goodbye. He just left. He says I'll be back and he never came back and he said goodbye and the nurses came back and gave me all the rest of the stuff. So I thought that was kind of awkward, you know, not very personal. That's about it.

Well, I suppose the MD did what was best for this appt by removing the scab from rt foot sole and recommended RX and one over the counter. I did have to call the office mid afternoon because the MD/office had not called RX into my CVS Pharmacy. I am returning on the 30th for follow up and I am hoping to further DX and treatment since I am a diabetic. Looking for test for circulation issues. ty

I Dr Alberty did listened to my issues and addressed them promptly. I left feeling that I will receive through excellent care.

I had better care on my first visit with PIH and more Information then my last provider in 3 years.

Thank you and Merry Christmas!

The doctor explained everything I need to know and anwsered all my questions. I am ver pleased

Feeling of being a number not a patient.

I feel he had no answers from my foot pain. And it's something that he said, I have to live for the rest of my life very concerning.

Great experience from reception to the Xray tech to the doctor. All were very nice and professional!

Office was great, doctor was great. I picked wrong numbers by accident, but the whole atmosphere is wonderful and I would let family and friends know to go to the doctor.

Dr A. Is so attentive, listened, concerned, and professional. Excellent Dr.

This is (PHI removed). Dr. Alberty is really great. The staff is really great. I'm seen promptly and my appointment is on time always. He listens to me. I ask him questions. He replies back. I ask for the latest innovations that are happening with diabetic therapy. He gives me information. I love him. I refer him to all of my employees that are in the PIH system and I would not change or leave him for anyone else unless he retired. Thank you so much. (PHI removed).

Too quick not enough time to explain and demonstrate condition

Dr. Alberty is a great doctor. His staff is kind and considerate and efficient. The office is clean. The worst thing is the parking. The parking is horrible. I feel like I'm being robbed every time I go there. I have a thief in my pocket stealing $5. I have to wait 20 minutes to get out the line because it's all backed up. Almost all the time something's broken, be it one of the gate thing or be it the machines where you're supposed to pay. It's horrible. You guys rip us off with the parking and you should be ashamed. We go there several times a week sometimes because we're sick. We're old, but you don't mind. Rip us off $5 every time we're there. It's your pleasure. I would go see Dr. Alberty somewhere else if I could, but he's only at that facility. As it is, I go to every other facility that doesn't charge parking.

Getting in and out of parking lot (word removed)

I loved the empathy and humanity when speaking to my doctor. It was always a pleasure to go to my appointment and be heard .

Well, the first nurse (maybe a MA) looked unhappy or sad. She noted all my answers to her questions on a paper towel/napkin and didn't smile. Maybe she needs some emotional help. As for Dr. Alberty, he did not use gloves when he examined my feet nor wash his hands before or after?? As for (name removed), the one who took e-xray's of my feet was very nice, courteous and seem to love her job. You need more like her in this office. Dr. Alberty then went over my x-ray's and was very informative and very kind. This is my first visit ever to a podiatrist, and it was a good one.

I had a wonderful experience and all are so helpful.

nada mas, que fueron muy amables, gracias

I wanted to get a copy of the case notes that the doctor took while I was in the office about his diagnosis of my foot condition with the osteoarthritis and just the information about the arch. And I was in a big hurry and I forgot, so it's no fault that the doctor or the lady that was helping me at the desk. They both did a great job. I was just in a hurry and I forgot to get that third piece of paper that she was going to print for me. And so I was wondering if you can email it to me. My email is I can and I will 42 at gmail.com. Once again, I can and I will 42 at gmail.com. Thank you so much. This is (PHI removed). Okay, thank you. Bye-bye.

It was very thorough.

Felt very comfortable and at ease. Very profession taken care of.

He seemed kind and easy to talk to. First visit so hopeful.

Needing toenails trimmed regularly and not being able to schedule appointments due to lack of nurse staffing a few times was difficult. This recent appointment was a bit disappointing in that my toe nails were left jagged and I had to come home and file them as best I could, which was not easy. Not my usual experience.

Yes, everything was great, everything was very well taken care of, everything was very good, he treated me very well. Yes, with the care of my feet, and now we're fine. Thank you.

I am very happy with PIH. Whittier will not change. I've been here for 10 years.

Hello. I was very impressed that I was seen right at the time I was supposed to be seen at 1 o'clock. Normally I have to wait, but it was a very timely visit. I was really impressed. I had a pleasant experience and I came home feeling very secure.

Very pleasant visit, the doctor listened to my concerns and proposed viable solutions.

Thank you for taking good care of me.

The doctor was very nice. The X-ray man was extremely nice. I have great faith that the doctor will help me with my foot problems.

Doctor and staff were great. However, the parking was not so good. Also, didn't like having to pay $5 for only being in there for less than 40 minutes. I thought it was a little expensive for a senior citizen.

Dr. Alberty is compassionate & listens carefully as he diagnoses the condition I feel confident in his care

The doctor and everybody else in the office was very professional,, helpful and friendly :)

Dr.Alberty is very easy to talk to, he has a very pleasant and caring disposition.

The doctor is very friendly.

Dr. Alberty gave me detailed info after checking out my right foot where I was having issues, and recommended getting more supportive shoes to help. Already got the shoes and I'm on my way to better walking! Thanks, doc!

9/16/25 Hello ~ Dr Alberty was friendly and right to the point. His Staff was also helpful and courteous. I especially appreciate being given such a speedy first appointment. Thank you! (PHI removed)

He seemed very, very, very rushed. He's never like that before. I've been seeing him for years. He just seemed overwhelmed. And I was going to ask him a couple of questions, but he was gone to the next thing. So that's all. Just seemed like too much pressure.

I arrived early and they took me before my schedule a.ppointment

Was fast checked my foot and scheduled for trimming.

I just want to thank the doctor, Dr. Alberty and the staff. Very professional. Very good work. Very satisfied with my surgery. Thank you, Dr. Alberty and staff.

Excellent service.. had x-rays done in house And diagnosed within 10 minutes!!

Checkup only...informative, not intensive

I just wanted to point out that parking does have to be paid, which I don't mind. I understand. However, I did pay, and when I went towards the exit, the gates were just going up. Like, if we didn't have to pay, it would be nice for signs to be put up if that is the case, so that way people are not paying for parking. Thinking that's the only way to get out. I just kind of wanted to point that out.

Everything was clean and the staff was friendly

The staff was friendly and professional. Dr Alberty was beyond great! He diagnosed the cause of my foot pain. Removed the problem area. Had my foot X-rayed, He the. Say the root of my pain. Explained every to me and recommended shoes and inserts. He also recommended a follow up appointment. The care, his time, and communications, far exceeded my expectations.... He exemplified outstanding medical care! Thank you Dr Alberty and Thank you PIH!

Yes, my experience with Dr. Alberty was very positive and very good. He told me my problem, he looked at it, and took care of it. I have no problem now, and I'm very grateful. And it's back there in his office. Thank you.

He explained everything that I needed to know.

Everyone is very attentive, the nurses are very kind, and everyone is very professional. There's no doubt they're professional; they do their job well. Thank you.

Doctor is useless, he's not a foot doctor, he's useless.

Everything was great

You do a great job!

It took me 10min to Check out you had a line all the way to the elevator with only two receptionist check in/out patients. When you had two other people just sitting right by the rooms talking. It's late in the afternoon I get it we are tired but come on.

Dr. Alberty is a great doctor!

Yes, this is (PHI removed). And I went in, they took x-rays of my feet. He said that my foot has arthritis. So great, I'm supposed to go in and get my toenails cut every three months. No, I'm still in pain. My toe hurts. I was offered no pain relief at all. So why come? Why go? I'll just go to my nail lady and have her cut my nails. My toe hurts right now. So honest to God, I was not given anything to help relieve the pain. So anyway, that's all I have to say. Thank you. God bless.

O needed my feet nails cut but he just cut them half of each of them reader that all of the nails all the way to the bottom

I returned to Dr. Alberty to followup on a procedure performed in Feb 2025 that needs to be redone, because not healing correctly. This does not make me happy. Fortunately I was able to schedule an appointment within 2 weeks of requesting, but i feel this was a bit too long for me to wait for a followup. I know there are other patients but my issue is more than 6 months old and a "do over" so i feel i should have been given a priority. Turns out the 6 month old procedure was infected too. I also was not happy that I had to call office and request that prescription be sent to pharmacy because when I went to pick it up at pharmacy 2 hrs later it syillhad not been sent by doctor office. The office staff appeared to lack any "urgency". And one staff person checking in patients in front was short and rude hen speaking to older persons. Normally I have 10 and only positive feedback but this encounter was not positive. I think operational discipline is lacking.

Very pleased and thankful to all the staff

Staff and provider all great

Dr. (name removed) is very knowledgeable, compassionate, and a definite asset to PIH. I would see no other podiatrist other than him.

It was my first time. I want to thank everyone there from the minute I got there. Two nurses were at lunch. They saw me. They got a wheelchair for me to take me up the elevator. A car gave me an appointment immediately after I said that I was at urgent care and I needed a cast. Everyone was just respectful and I felt very well taken care of. Thank you.

The Dr said what he recommended with confidence. So I took his advice and made a appointment to have my toe nail removed, he didn't dilli dalli , and that's a good thing. Thanks PHI your batting a thousand...

made a mistake on the last one, I would definitely recommend the doctor to any of my family and friends. Thank you.

Very attentive staff and podiatrist. I felt welcomed and comfortable with everyone in the office.

My doctor was very kind and polite. Never feels rushed

Excellent bedside manner. Listens to concerns and offers remedies or explanations on why not.

Didn't really give any advice. Suggested a shoe on a piece of paper that I have to go buy myself. Also said orthotics would be probably rejected. Could have googled everything myself

I would question the need for a face-to-face visit when the only reason is to review the results of the lab work which could be done and then if there are any issues could be either discussed in a phone call or having a office visit scheduled.

It was a pleasure visiting the Podiatry Dept., and Byron Alberty and staff! I was treated with courtesy and professionalism as well as kindness, as if they all knew the pain I have been experiencing! I felt as if someone actually cared, rather then just hurrying me through the process. I was truly impressed and comfortable during my appt. Looking forward to returning and working with them to alleviate some of the foot pain! Thank you!

Dr. Alberty takes the time to explain things to me. I never feel rushed

The doctor and all the staff are extremely friendly. The doctor's bedside manner is great, and I highly recommend him. Thank you.

Excellent service all around. Extremely happy.

Everything was great but it was difficult to find parking and walk far in the sun. Doctor was funny and kind and made my child feel at ease. Thank you.

excellent....thank you

He treated me well, thank you.

He couldn't help me. He's going to send me to another specialist.

Everything went very well. Thank you.

Great Doc Personable and Knowledable

It was a nice experence

Dr. Byron is doing a great job. He provided me two different medications for my issue. Thanks.

Excellent Dr. very knowledgeable. I love him!.

Pig is a great provider in my book

Dr. Alberty and staff are excellent and I am extremely satisfied! Thanks

When to seek help from foot pain and got a good explanation of what my foot hurts. However, I don't think he understood the severity of my pain.

My toenails were trimmed by the doctor. I expected them to file (or polish them) as I have had done in my previous provider's office. I was at the appointment less than 30 minutes. I did not like having to pay $5 for parking

Well, Dr. Alberty is nice, but he's not thorough. He's just not, he doesn't seem interested enough. He didn't tell me my feet were doing good or not to worry. He was just giving me the information on my callus and I think he could have scraped it off, but he didn't. He said it needed surgery, and I just said, can you just scrape it off and make it thinner? And he didn't do it. I don't know if I'd ever want to see him again. He's just not that interested in why you were there. He could have said, your feet are doing good. They look good. Just explain what I went in there for, and he didn't.

Everybody at this facility treated me very good ,friendly & helpful! I have no complaints ?

Good service.

Checking in was slow due to only one person who was trying to take care of folks.

Dr Alberty is a wonderful person that gives us his full attention and his staff are very careful with my father.

Most of your providers always seem to be in a hurry. While the doctor was friendly, he spent most of his time on the computer. Not once did he touch the affected area, which I found strange. The pain issues are still not resolved and the reason for my visit are still unresolved and ongoing.

my foot doctor is top quality professional

I was a little disappointed that doctor referred me to nurse for future nail care and that there would be a charge where as my prior health provider provided nail care/trimming regularly and at no cost to me.

Dr. Alberti and his staff were very professional, very caring and great. I love their staff and I love the treatment that I get from Dr. Alberti.

I am completely satisfied with the service and I have no hesitation in highly recommending them. Everything is perfect, the staff, the doctors, and their facilities are all excellent. That's why, when people ask me if I recommend them, I certainly highly recommend them.

Dr.alberty. is kind respectful considerate professional and helpful. I enjoyed my health care with him and trust him

You know, the phone is a terrible system. It took me three weeks just to get through and get an appointment. And not only with Dr. Alberty, but with other doctors. So can you please let me know what the problem is that we cannot have access easily? Thank you.

Everything n went quickly an bd we got in and out so fast we didn't even have to pay parking this time

Great experience, I was satisfied with my visit

Byron Alberty saw me on time. He was pretty professional. The only problem that I went for a toe, like a toe infection and since I'm diabetic, I thought (INAUDIBLE) going to trim my toenails because (INAUDIBLE) and he did not do that. So I was a little bit discouraged with that because as a diabetic, I have to have very nice care for my feet and he didn't cut my toenails or anything like that. I thought he was going to do that. But other than that, everything was okay.

Overall, it was a good experience. The office staff were polite, professional and friendly. The office spaces were clean and well maintained (very important to me). The time with the doctor seemed very quick, I would had preferred a bit more conversation and explanation on my foot situation but the information the doctor provide was satisfactory.

wonderful and caring and just cared about me.

Came in half an hour early and was still seen in a timely manner. And doctor asked me what I would like to do about my situation rather than trying to convince me to do what he wants which was refreshing

Very thorough and detailed explanation of findings

The visit went well.

From the moment I arrived they treated me very well until they finished. They are very professional and I am very, very satisfied with what they did to me. Thank you very much.

This provider is always very nice. His office is always very, very nice. I was hoping to have my feet x-rayed however, and I have plantar fasciitis and he usually x-rays my feet, but he didn't do it this time. I'm not sure why. He was kind of in and out quickly. He usually takes more time with me and I was kind of disappointed. But I would always recommend his office as a 10. So thank you very much. Bye, bye.

Dr. Alberty is a great doctor.

They were very friendly

The doctor and nurse staff were all very friendly and explained things as they were examining. Very comfortable experience!! Well done to all the team.

I'm confused about the diagnosis from Dr. Alberty. He told me after an x-ray that I had a bone spur that was causing my problems, but he recommended physical therapy. And on the physical therapy request, he said I had plantar fasciitis. So I can't get physical therapy until we figure that out. And when I called the office of Dr. Alberty to get clarification, I have not heard back since Thursday afternoon. Thank you.

Timely Professional & Friendly Knowledgable Care

I was called in for my yearly check up and the provider asked how I was and I said fine. He then said ok I will see you next year without checking on my feet. To me it was a waste of my time, gas, and parking fees.

Everything is fantastic. The only thing I don't like is that they charge us for parking, and for those of us who are poor, they don't have (unreadable) here if we go to the hospital two or three times a week.

He was awesome

I was very dissatisfied with my visit with Dr. (name removed). I didn't even know he had a (INAUDIBLE).

Patients should not have to pay parking

Nice experience. Very professional. Fast and efficient with maintenance for my foot care. Helpful for what will be needed for my foot care. Thank you.

Sorry, I meant to press four for everything and ten, but the doctor was still great, so amazing. I even made her follow-up appointment with him again and then made myself an appointment. We loved him. Thank you.

Staff was amazing! Dr. Alberty provided quick and efficient treatment, pain is gone! Appreciate all of their help!

My mother and I were very happy with the service that we received there at the office. The girl who cut my mom's nails did an amazing job. She really took the time to cut her nails. She was very meticulous, went over them a few times and made sure, filed them and at the end did put neosporin on them. She really did a good job. Thank you.

Dr. Alberty is Excellent at is job

Experience was satisfactory

He was a wonderful doctor. He took care of us every single week. He did a great job, always on time, tell us when he's coming, what day we go, and he was just a wonderful doctor, very, very wonderful doctor.

Dr Alberty heard my concerns and did needed X-rays to determine what was wrong.

Alberty is an excelente phycian.

Dr. Alberty is an amazing doctor! He is considerate, he listens to his patients. He nurses are very caring and professional.

She was on time, she was a nice nurse, she was friendly, she treated my wife fine, and so we thought she did well.

Excellent customer service.

Satisfied with office visit.

He was friendly. The doctor and the nurse he sent in to finish with my appointment was kind and very gentle.

I was seen in a timely manner. I had concerns regarding my feet, which none was addressed. And then I was told that I was entitled for diabetic shoes with no explanation. I still don't know what to do about my feet.

I was not pleased by my overall experience and service. The doctor did not seem very personable and he seemed like he was preoccupied with looking at his computer rather than giving me his full attention with my issue. I was thinking that he would have given me attentive service than I received. Was disappointed with my visit overall.

The nurse was not friendly, considerate or compassionate. The x-ray tech was excellent... great customer service.

Everyone in the office was very nice and pleasant.

Yes, I am very satisfied with the medical care and all the staff. So far, everything has gone very well. Thank you very much.

No detailed instructions as to my foot neuropathy pain and instability in walking. He left the room

I'm always happy with PIH with their services, the doctors, the only thing, I was hurting in November and because of the system being hacked, I wasn't able to see my doctor until February 12th. So, hopefully, you guys will get hacked again because it did like, it did mess up how, you know, I was hurting and I could not see a doctor. So, but I love PIH. All right. Thank you.

It was great. Thank you.