Andrew Hsiao MD

Everything satisfactory

Doctor arrived timely and provided enough discussion time with patient.

Dr. Andrew Hsiao and his staff are excellent. I have complete confidence in Dr. Hsiao.

Dr was great when he FINALLY got into the room. Front desk and other office staff were just ok.

The whole staff was very courteous. Waiting time was very short. Seems like everybody was right on time. No complaints. Go Pih.

Dr. Hsiao was late for the appointment by quite a bit, but he made up for it with an excellent exam and counseling session. I was pleased with the treatment I received and it was worth the wait.

The doctor listened, explained and gave me a plan that I was happy wih. He is knowledgeable and articulate.

He was very nice. I thought he was very knowledgeable. He impressed me. I would definitely see him again. Yeah, I like him. I think he's a good doctor. I think he's got a good personality. Thank you.

Dr. Hsiao always seems to be very friendly yet professional and always explains things i8n a way I can understand.

Very good and prompt care. Dr. Courteous and thorough.

The wait to see Dr. Hsiao was ridiculous. My appointment was at 10 o'clock. I was told to arrive there 15 minutes early and I was not seen until after 11.

Everyone there was great. Office was clean. But the building and office look severely outdated. Also wish PIH had locations in South Orange County. Its a lot driving down there

The doctor and the staff were amazing! So kind and courteous.

Dr. Hsiao and team were awesome. I've been trying to get care from other doctors for a while but I'm glad I ended up here. He answered all my questions, told me about options, and used my input to inform care. I'm looking forward to working with him to get better. It had been a long wait

He listens to everything that you have to say and checks your progress. Then he makes suggestions about what is going on and gives you what is going to happen when you stop progressing. I definitely will recommend him to everyone in need of orthopedic care.

Front office rep was good but quick. However, the back office personnel were OUTSTANDING!! Very caring and hospitable!! Dr Hsaio is ALWAYS GREAT...he takes the time with his patients and LISTENS to their situations....Love this DR. He has always been so sweet and professional!!!! Glad Dr Hsiao is my ortho Dr!!!!! He is a GREAT ASSET to PIH.

Just wanted to say that the doctor's office treated me well and on time. Thank you.

Dr. HSIAO is just one of the best doctors I have met and have treated me. He has done my shoulder replacement and now I am seeing him for my knees and I got very, very good information and just a very caring person. I would highly recommend him to my friends and my family.

Dr Andrew is simply the best, along with the entire team. I am most appreciative for him and the team.!

I had a great session with my Doctor, the staff was very nice to me and I feel a lot better today.

Very good

Great doctor

Love Dr. Hsiao...all staff at same day surgery shout out to (five names removed) who assisted Dr. Hsiao...much appreciated your skills and kindness ???

Dr Hsiao is a very caring and sympathetic doctor. He is concerned about his patients well being. He is personable and easy to talk with. I appreciate his knowledge as a doctor

Yes, I think the doctor was fantastic. Very relatable guy, very down to earth, very knowledgeable, empathetic. I thought the staff was great. I mean, it was an all-around good experience, and I have a lot of faith and a lot of respect for the doctor. I thought he was fantastic.

Dr and Staff are friendly and take time to explain things!

I have always had so much confidence in this doctor and he's done another surgery before and I just feel like I can take a sigh and take a breath when I see him.

Schedule of my appointment taking long time, I requested MONOVIC but didn't get. The explanation that the AARP (secondary insurance) didn't cover my medicine is confusing. My appointment thus was delayed by about 40 days.

Dr. Hsiao is a great listener and I felt understood

Hi, I just want to say it was a wonderful trip to the doctor. Everyone was on time. Everyone was friendly and I've been to three different orthopedes and I think he's amazing. It was a very good trip. Definitely a 10.

Dr. Andrew Hsiao treated my mother very well and was very professional. I recommend him to all my friends and family.

The doctor was great. He looked at everything, was very helpful and insightful and helped me to see what was wrong and gave me guidance and he's awesome. Thank you.

Dr. Hsiao was very knowledgeable and made it easy t understand. He was also aware of new procedures and how they might benefit me.

Dr. Hsiao is wonderful-professional, kind and highly skilled. I am very fortunate that he is my doctor.

The doctor who interviewed me first was very good in answering my questions and concerns, then when Doctor Hsiao explain me what is it that he can do for my shoulder I felt very comfortable with he's knowledge and the recommendation that he gave me. Definitely I will recommend them.

The office staff is very friendly and helpful. The nurses assigned to me for my surgery were awesome and made me feel very comfortable.

I specifically requested Dr. Andrew Hsiao. I previously met him for a similar issue with my right knee in April 2015. His nurse, was particularly helpful. She printed the 2015 and 2025 MRI reports. I was able to review the reports prior to the doctor's entry and he clearly explained the differences. I was delighted with my visit and the therapy he recommends. He listened carefully to my future desires concerning my physical well being. I am so glad I continue under PIH care. Thank you!

Appointment lead times are very long. Also for surgery time. I am experiencing a lot of pain, but have to wait for surgery because the schedule is full.

It was a pointless, useless appointment. He contradicted himself from the previous appointment. He stood there not having any answers, and when he spoke he contradicted himself more. When I brought up things that could be happening, he was irritated and would not consider other factors. When I requested another doctor who knew about tendonitis and bursitis, he became upset and reported that he knows about it, but he was not helping me or trying to figure out what was going on with me. At the end when my sister who was very irritated with his attitude and lack of knowledge asked him so there's nothing you can do for her although the previous doctor, Dr (name removed) said that if the steroid shots don't work we can go in and clean the scar tissue Etc, which this doctor contradicted and reported there's nothing to clean, he reported no he cannot help me. Waste of time and money. I will be reporting this to my insurance as they have requested for me to keep up with what my experience is moving forward with Presbyterian Hospital doctors.

Yes, it took me, I was there at the office at least, I'd say three hours. It took me a while to be seen. That's the only thing I can complain about, about how long it took them to see me. I was there, I thought, most of the whole day, half my day. So, yes, other than that, the precision, everything else is perfect except for the length of time I was seen. Thank you. I hope you guys can work on that, okay? And really help us get through there. Thank you.

Dr. Hsiao is wonderful. He cured me! My right meniscus was torn , and thanks to Dr. Hsiao's surgical skills, my right knee is way better. The ONLY problem is the parking lot. It is very uneven and has lots of cracks in it. This isn't safe. It is especially unsafe for the orthopedic patient!

The reason I answer the last two questions about recommending Dr Hsiao it's hard to get a an appointment now would make it more difficult in getting an appointment. PIH doctors have a to large of a load of patients. It's taken me 3 months to see an allergies and experience it with most PIH doctors.

Very professional and friendly

Andrew Hsiao is a great doctor and I completely recommend him to anyone.

It was my first visit and somehow he seemed to be pretty knowledgeable on some questions that I asked him. I was concerned. I was wondering about the stem cell. He mentioned, I wanted to know the importance of it or like how it was something that would work for me. Also, like I said, it's my first visit. I seem to be satisfied, but we'll be going back and see how that works. But so far, it's more likely, so I can't give like a Pacific 10 because I don't know yet. It's my first visit, but somehow it was a pretty good visit.

Excellent overall

He is an excellent surgeon and caring physician.

All the nurses in the preop ward very professional and helpful prior and post surgery

Everything was pretty, it was well handled, but with the exception that when I finished with the doctor, the girl, one of the girls that helped me to do sketching, she was really like pushy, like not taking the time to listen or to provide the proper information. Other than that, everything was well. Thank you.

Everyone is kind, professional and friendly. Dr. HSIAO is incredibly knowledgeable and professional. I highly recommend him.

Dr Hsiao is a very caring physician. Spent time to explain the issues I have concerned. Excellent!

Office and Medical Personnel were exceptionally helpful, knowledgeable and professional.

Did a very good job on my shoulder

This is a test.

My experience was overall excellent and I appreciate the (name removed) concern of the staff and the physician and everybody involved in this unit. I was impressed that he filled out needed home health. Immediately and efficiently and effectively and overall, thank you so much

Dr. Andrew siaoo ,its an nice person and an excelent doctor .always listening my concerns and and then giving me the best options. P.i.h. its the best option for heath option thank you

Looking forward to results of surgery. Staff was very friendly and helpful.

The care and respect of the doctor was Outstanding.

I have referred several family members and friends to Dr. Hsiao. He is an excellent surgeon and explains all available options when necessary.

Very nice, and informative visit

I'm very happy with what my doctor explained to me, as well as with the nursing staff and the receptionist who treated me. Thank you, I'm very happy. I'm very grateful to you. I love that hospital and its care.

The doctor was very professional and gave me the appropriate I needed . His staff is great friendly and very helpful .

The doctor was very helpful and clear with his explanation of my condition.

Dr. Hsiao is an excellent physician. He is professional and very personable. He also has excellent staff.

It was great. Not one issue.

I waited for (1) hour before I was seen.

Dr. Hsiao and his team treated me very well, including the time they admitted me for the X-rays and the nurses who helped me afterward and submitted the paperwork. Everything went very professionally. Thank you.

Very professional

Always a efficient and productive experience. Best.

most amazing doctor I have spent time with in, I'd say the last year. I can't believe that I haven't seen him a long time ago. He gave me answers to everything that I finally needed. And since my broken rib, I haven't had any time that would be without pain. And he provided some good resources and also gave me a shot. and he's an amazing doctor. Keep him. Hire more doctors like him, please. God bless you.

The doctor explained everything, so i could understand. He took his time with me,he didn't rush. This was my first time seeing this doctor and I wasn't disappointed.

It is essential that you have trust in your medical professional. I trust Dr. Hsaio and the office staff in La Habra is what I expect friendly and competent Thanks Everyone

As always visit with Dr. Hsiao was perfect. My husband and I both have been blessed with the care by this doctor. Thank you very much.

My experience with Andrew was phenomenal. I'm a double entity, and I am 73, almost 74 years old. He was very patient. He asked me key questions. He listened to everything I had to say. And at one point, even when I teared up, he just grabbed both my hands and squeezed my fingers. He's very compassionate and loving. And apparently, whoever trained him, he did very well under their expertise and privilege. He's wonderful. and I am looking forward to working with him in the future. Thank you, Andrew. You are outstanding.

I am so very grateful. I know Dr. Hsiao very much cares and understands my goals of remaining physically active. And he recommends a plan promoting such physical activity. Follow through is tantamount!

I finally got somebody to listen to me

Excellent doctor wish he could be my primary care, doctor.

Dr Hsiao was attentive, friendly, easy to talk to, and explained things well.

I think waiting 6 weeks for a surgery is a time to wait. Maybe hire more surgeons if all your surgeons are over booked.

He listened to my concerns and was very professional about my care. He gave me options and explained everything in terms I could understand. Highly recommend to all family and friends.

Dr Hsiao is a terrific doctor, been seeing him for a year now. He listens to my concerns and has a great bedside manner.

PIH Is the best

Was very helpful and understanding to my needs.

Great staff really liked the DR

Very courteous and helpful staff.

Felt well taken care if

Hi, Dr. HSIAO is very nice. Have a sentence. I have a very big fell in my right shoulder dislocated from the ER and until see Dr. HSIAO, and they take more than 10 days because he's very busy, full of schedule. The problem is doctor very good, but doctor doesn't know. I have an emergency and no chance to see him. And the PA, when they schedule the African-American old man, he said, because you depend on your request, not for your condition. I don't want your older MRI to prepare when doctor have a time to see you. And then he also asked me,

Very thoroug, respectful, considered all test when he made his decision . I like that Dr offered physical therapy vs first choice surgery.

Okay, I think the provider was a good listener, but I would like him to have examined me for my shoulders and see what I can and can't do, what I'm able to do, so I could have a feeling that he understands what my strengths and limitations are.

Your parking system (word removed).

Great doctor and staff. Very pleased.

PIH has a good model for others to replicate however, the team could ease the wait times by adding more Physician to the team a 2 month wait for scheduling is too excessive.

He was excellent

The doctor listened to me and we discussed the shoulder issue. As Dr. Hsiao is new to me, I felt he was truly interested in hearing what I had to say and then examined my shoulder and then told me we needed a MRI to look further into the problem. I agreed with this initial decision and will proceed as he directed. Dr. Hsiao was very professional and extremely nice and professioal.

Very professional and very personable, just feel very comfortable with the Doctor

My name is (PHI removed) and I am very happy with the service I received as well as the staff, especially Dr. (name removed), much appreciated.

It was kind of funny. I was missing my stylus for my phone and the nurses were looking everywhere. Not a big deal-they are so cheap. Got home and it was in my shoe-the shoe I was wearing! Gotta love anesthesia brain. Everyone at one-day surgery was terrific.